Removing Users From Your Subscription
When a user chooses to add additional users to their subscription plan from within the Billing & Plan option of their Account Settings, each additional user is considered a sub-account of the user's account. In this article we'll discuss how to remove additional users from your subscription plan during those times you no longer wish to include them in your plan's billing.
Info - For additional information about the various account structures within ParkSitesIO, please refer to our article titled User Account Structure Types.
Users can remove additional users from their subscription plan by first clicking on their profile image at the top-right of the dashboard to open their profile's Resource Center
With the Resource Center open, navigate to your Account Settings by clicking the My Account button.
While viewing your Account Settings, click Billing & Plans to begin managing your additional users.
From within the Manage Users section, locate the user you wish to remove from your subscription and click their associated actions eclipsis. After clicking the eclipsis click the Manage option that appears in the menu.
When the Manage Your ParkSitesIO User form opens, click the red Remove From Plan button to verify the user you will be removing and confirming you wish to remove them from your plan.
Note - Upon confirming you wish to remove the additional user from your Subscription Plan, the user will be scheduled for removal at the end of your current billing cycle. Note - Adjustments to your billing, by removing an additional user, will be automatically applied to your Subscription Plan's next billing cycle.
Info- To immediately disable the additional user's access, please see our article titled Disabling User Accounts. For additional questions about this topic, please contact our Support Team by emailing us at support@parksites.io.
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