Contacting Support for Help

Everyone needs a little extra help at times. That's why ParkSitesIO provides several options for contacting our Support Team from within the NEED HELP section of each user's Resource Center. 

Users can access the Resource Center within the ParkSitesIO dashboard by clicking their profile image located at the top-right. 

While viewing the Resource Center, use the following links within the NEED HELP section to contact our Support Team.  

1. Help Center - By utilizing our Knowledge Base Articles within our Help Center users can find answers 24x7 and track any support tickets they may submit.
   
2. Community - By signing up for an account within the ParkSitesIO Help Center, users can utilize the ParkSitesIO Community Hub. The Community Hub provides a space for ParkSitesIO and its users to foster ideas and openly communicate about ideas, issues, questions, and more.
   
3. Submit ticket - Submit a support ticket 24x7 when you can't find the answers you're looking for within the Help Center. 
4. Write to us - ParkSitesIO Email support is available 24x7 at support@parksites.io. When you choose to email our Support Team we'll automatically create a trackable support ticket and typically provide same-day responses during business hours. 

For additional questions about this topic, please contact our Support Team by emailing us at support@parksites.io. 

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